Letting agents. They can be difficult to deal with at the best of times. These days we just consider it the norm to have to pay extortionate fees. We don't question it, we just see it as 'one of those things'. But when you do stop and think about it, what the hell are you paying a kings random for? At the end of the day our just signing a piece of paper and the credit referencing is done digital in a matter of minutes, yet you can paid £300+ just for exactly that....Why? Because they can. Until now. As of tomorrow there is amended to the 'Consumer Rights Act 2015' Under Part 3, Chapter 3, Section 83, the letting agency you deal with has to Cleary outline exactly what it is your paying for, both on their websites and in their shop premises. But will they do it? up until now I have monitored a number of letting agencies both in Liverpool and on the Wirral, and it’s shocking how many of them don't do it. Maybe it’s because the penalty was merely to be 'named and shamed' on the trading standards website, maybe these agencies think there’s nobody to actually monitor the situation. Who knows. One thing is for sure, those agencies still complacent about it from tomorrow, are gambling with up to a £5000 fine. Here at Generation Rent we are currently conducting a survey, a 'mystery shop' if you will, to see whether the letting agents up their game and adhere to the amended. If they don't and are still happy to try and allieaviate our community of their hard earned cash without justifying what it for, mark these words, we will be tracking you down!
If you want to be part of the 'Letting agency fees Mystery shop' get in touch today!